Skip to content
SynkriaOps Help center
Blog Community Open the app

Viewing the general ledger: views, filters, matching and export

The general ledger is the reference register of your accounting: every posted entry, account by account, with the balance after each movement. All statements (trial balance, balance sheet, income statement, notes) come from it. Reading it fast means being able to justify any figure.

In the menu: Accounting → General ledger. The period is chosen with the period selector at the top of the screen: a whole fiscal year, a month, a custom range or a shortcut (current month, previous month, last 30 days…). The general ledger, the trial balance and the statements share the same period.

General ledger of a customer account showing each entry, its journal, its matching and the running balance.
The general ledger filtered on a customer account: each entry with its running balance.

The general ledger reads in several ways. Each combination answers a precise question.

Your questionTabLayoutWhy
”Are my accounts consistent, class by class?”GeneralBy classThe SYSCOHADA reading: class, sub-class, account, entries, with class totals and the period’s result.
”Which account moves most? Where is that odd balance?”GeneralBy accountAccounts listed flat with their balance: an abnormal balance stands out.
”What was entered this week, in what order?”GeneralListOne line per entry, like a journal; each block says whether it balances.
”What does each customer owe me?”CustomersBy accountEach customer account with its detail and matching.
”What do I owe each supplier?”SuppliersBy accountThe same for suppliers.
”Where does my money go, where does my margin come from?”Expenses & RevenueBy classClasses 6 and 7 only, to analyse activity.
”What are the opening, movements and closing of each account?”Any8 columnsOpening balances, period movements and closing balances, in debit and credit, like a detailed trial balance.

The display mode selector offers the three layouts; on the keyboard, type G then 1 (by class), 2 (by account) or 3 (list). The 8 columns button switches the amount layout; Standard view returns to debit, credit and balance.

FilterWhat it doesExample
SearchSearches descriptions and invoice numbersFC-26-AA00042, rent
JournalKeeps only one journal’s entriesOD to review adjustments
Matching statusMatched, Unmatched, with a matching code, or awaiting reconciliationUnmatched on the Customers tab: invoices still due
Analytical categoryKeeps only one category’s entriesThe full cost of a project
AccountOpened from the trial balance, a contact profile or a financial statement, the ledger arrives filtered on the accountBanner “Entries of account 411001”, with Remove account filter

Clear filters restores the full view.

ColumnMeaning
DateDate of the voucher (not the entry date)
JournalThe voucher’s journal: AC, VT, BQ, CA, OD, AN, BQ2…
Voucher no.Voucher number, in the format VT-2026-000018
DescriptionVoucher description and, where needed, line description
MatchingMatching code; “Partial” when an amount remains to match
Debit, CreditLine amounts
BalanceRunning account balance after this line

Two clicks link to the rest of your accounting:

  • clicking an entry opens the source voucher in a panel, without leaving the ledger;
  • clicking an account number opens the account profile: balance, SYSCOHADA definition, normal direction, and links to the trial balance and ledger of that account.

An account whose balance is in the wrong direction (a bank in credit, a customer in credit) is marked Abnormal Balance.

In List layout, tick lines on the same third-party account: a bar shows the number of lines, total debit, total credit and the difference. The Reconcile these lines button is only active if:

  • all lines are on the same third-party account;
  • there is at least one debit line and one credit line;
  • debit and credit balance;
  • no line is already fully matched.

Matching is detailed in Matching third-party accounts.

BannerWhat it meansWhat to do
Opening balances not generatedOpening balances are provisional, computed from previous fiscal yearsGenerate opening balances: see Opening balances explained
Stale opening balancesThe previous fiscal year was reopened and may have changedClose the previous fiscal year again
Unbalanced (on a block, in list)Total debit differs from total credit for this blockCheck it: possible anomaly
Partial (on a block, in list)Part of the block is on another pageNothing wrong; enlarge the page to see the whole block

The export button offers four layouts:

LayoutContent
StandardDebit, credit and running balance
Debit / credit balanceDebit, credit, debit balance and credit balance; opening balance at the top of each account, closing balance in the total
8 columnsMatching code, then opening balance, movements and closing balance, each in debit and credit
As on screenExactly the columns displayed

Customise columns opens an editor: you choose the information (date, journal, voucher no., invoice no., due date, account, descriptions, matching, amount left to match, VAT rate, analytical codes and categories, opening balances, movements, balance), its order and the amount format (debit and credit, one signed column, or amount and direction). A preview shows the document before export and tells you whether it fits on a PDF page or whether Excel is better. You can save the choice as a template.

The export always follows the screen’s period, tab and filters. The file arrives in the export centre.

Customers tab, By account layout, Unmatched filter. Only unpaid invoices and unapplied payments remain: their sum is the balance. To send it to the customer, use the statement of account from the contact profile instead.

Open the bank account (521…) for the month. Total debits minus total credits must match the statement’s movements. A difference signals a missing transaction or a wrong amount: see Bank reconciliation.

From the balance sheet or the income statement, click a line: the detail panel lists the accounts that make it up and their entries, and View in the General Ledger opens the ledger filtered on the account. The full approach is in Trace a financial statement back to the voucher.

SymptomLikely causeSolution
The ledger is emptyNo posted entry for the period or these filtersCheck the period and click Clear filters
The balance differs from the trial balanceDifferent period between the two screensThe period selector is shared: check it has not changed
An entry is missingThe voucher is a draftPost the voucher
Net income is not shownYou are on a tab other than GeneralGo back to the General tab