Creating a manual transaction

By the end of this page, you will know how to record by hand a transaction that does not come from an imported statement: a cash deposit, fees charged by the bank, a one-off Mobile Money payment. You will also know how to keep it from becoming a duplicate when a statement is imported later.

Prerequisites

• The account is already declared in Settings → Bank accounts, whether it is a bank, a cash register or a Mobile Money wallet. If not, start with Setting up a bank account. A disabled account no longer appears in the list.
• You have the Administrator or Accountant role in the company. The CFO role can post an existing transaction but cannot create one.
• An open fiscal year covers the transaction date. Without it, the transaction can be created but not posted.

When to enter a transaction by hand

Manual entry complements statement import; it does not replace it. It is useful in these cases:

Situation	Example
Cash transaction	Counter sale paid in cash, office supplies paid in cash
Bank with no usable export	Statement received on paper only
Transaction known before the statement	Incoming transfer confirmed by advice, monthly statement not yet available
One-off fees or commissions	Account maintenance fees, commission on an international transfer
Isolated Mobile Money transaction	MTN MoMo payment (MTN Mobile Money statement import is not available yet; only Orange Money Cameroun can be imported)

Caution

If the statement containing this transaction will be imported later, read Avoiding duplicates with an import first.

Entering the transaction

Web

1. In the main menu, open Cash & banking → Transactions. The Bank Transactions page opens.

2. Click New transaction, top right. If the list is still empty, the button is called Manual transaction. The New manual transaction window opens.

3. Operation type: choose Inflow (credit) for money received or Outflow (debit) for money paid out. Inflow is selected by default.

4. Bank account: select the account. Each line shows the name of the bank, cash register or operator, then the account name.

5. Value date: today’s date is suggested; replace it with the actual date of the transaction.

6. Amount: enter a positive amount, without a sign. The operation type sets the direction. Spaces between thousands and a decimal comma are accepted (25 000 or 1250,50). The currency shown on the right of the field is your company’s currency; the form has no currency field.

7. Label (optional, 255 characters): preferably copy the wording that will appear on the statement, for example TRANSFER CUSTOMER XYZ.

8. Reference (optional, 50 characters): cheque, transfer or receipt number, for example VIR-2026-0042.

9. Click Create transaction. The Transaction created message confirms the entry.

The Create transaction button stays greyed out until the account, the date and an amount greater than zero are filled in.

The Bank Transactions page: the New transaction button opens manual entry.

Mobile

1. In the mobile app, open the Transactions tab, then tap View transactions.

2. Tap the + icon top right (New transaction). It only appears if your permissions allow creation.

3. Bank account: pick the account. If you have none, tap Create an account.

4. Direction: Money out (selected by default) or Money in.

5. Amount (XAF): positive amount, with at most two decimals. An ambiguous entry such as 25.000 is rejected.

6. Value date: in YYYY-MM-DD format, for example 2026-08-24.

7. Label and Reference: optional.

8. Tap Create transaction. You return to the transaction list of the chosen account.

Note

Creation requires a connection. Offline, the app shows « Action unavailable offline. Try again once the network is back. » and nothing is saved.

Tip

The (credit) and (debit) mentions in the web form follow the bank statement’s wording. Money coming in appears as a credit on your statement, but it is recorded as a debit to your cash account (class 52, 55 or 57) in your books.

What comes next

The transaction is created with the Not processed status (To process on mobile). No accounting entry exists yet: it sits in the Not processed tab of the Transactions page, like an imported line, and its Activity tab records that it was created manually.

Two steps follow, each on its own page:

• post it, by assigning an account or reconciling it with an invoice: see Posting a transaction;
• categorize it in analytics if you track spending by project or activity: see Categorizing transactions.

Avoiding duplicates with an import

When you later import a statement for the same account, SynkriaOps compares each line with the account’s existing transactions, manual ones included, within a 7-day window around the statement dates. A line is flagged as a suspected duplicate when it has:

• the same date, the same amount and an identical or very close label;
• or a date within 3 days, the same amount and a similar label.

Suspected duplicates are still imported, with a Duplicate badge, and are listed in the Duplicates tab of the Bank Transactions page. There you choose Mark as legitimate or Delete.

Caution

If your manual label is very different from the bank’s, the similarity is not detected and the transaction appears twice in the list. Copy the statement’s label when entering it and, after each import, check the Duplicates tab and the Not processed lines with the same amount. A transaction already Processed cannot be deleted from the Duplicates tab: delete the imported line instead.

Editing, cancelling or deleting

What you want to do	Not processed transaction	Processed transaction (entry generated)
Correct the label or date	Yes, by clicking the label or date in the detail panel	Only if Allow editing the label and date of a posted transaction is enabled, and never if the transaction is matched or the new date changes fiscal year
Correct the amount or reference	Not editable on screen: archive, delete, then enter it again	Refused
Cancel the posting	Not applicable	See Cancelling a posting
Delete	Archive, then Delete permanently	Cancel the posting first: a processed transaction cannot be archived

The editing option is in Settings → Advanced features. Deletion is permanent. A date cannot be changed to a future date.

Danger

Check the date before creating the transaction. If it falls in a closed fiscal year, the transaction can be neither posted, nor archived, nor deleted.

Fixing common errors

Message shown	Cause	Solution
Create transaction button greyed out	Account, date or amount missing, or zero amount	Fill in the three required fields with an amount greater than zero
”Cannot archive a processed transaction — the entry is in the journal”	You are trying to archive a posted transaction	Use Cancel this posting, then archive
”Fiscal year ”…” is closed — no transaction modification possible”	Archiving or deleting a transaction from a closed fiscal year	No action is possible on this transaction
”A positive amount is required (the direction sets the sign).” (mobile)	Empty or negative amount, or more than two decimals	Enter a positive amount; choosing Money in or Money out sets the sign
”Date must be YYYY-MM-DD.” (mobile)	Date entered in the wrong format	Enter the date as 2026-08-24

Further reading

• Posting a transaction →

• Categorizing transactions →

• Setting up a bank account →

• Importing a bank statement →

• Import a Mobile Money statement →

• Performing a bank reconciliation →